Comments Off on A Guide to Toll Roads in Australia
Toll roads are commonplace throughout Australia, particularly in the capital cities such as Melbourne, Sydney, and Brisbane. When hiring a car in any of these areas, you are responsible for paying the toll. Fees typically vary between states but not paying for them can result in a fee.
Here is an overview of toll roads in Australia and what you can expect if you are travelling here for the first time.
How tolling works
Toll roads are an important part of the infrastructure in major capital cities. Unlike other parts of the world where you can simply pay cash or use a credit card, the toll roads here are all cashless. That means you will need to an electronic tag or user pass.
The amount you pay also depends on the road you are travelling on and your vehicle type. For example, larger vehicles such as trucks can expect to pay more than a regular sedan.
Opening an e-TAG Account
Electronic tags are the easiest way to pay tolls. These are physical devices that attach directly to the windscreen of your vehicle. When you pass a toll point, the tag will beep and the amount will automatically deducted from your account.
The most convenient way to pay for a pass is to open an account with CityLink. Simply choose the option that best suits your travel needs and you will then be prompted to fill out your personal details. If you expect to travel to any cities with toll roads, it’s a good idea to purchase a pass in advance.
If you are only in town for a short trip, you can purchase passes without having to open an account.
If you are renting a vehicle, be sure to speak with the rental company first as they might already have an e-TAG account. The process is much more straightforward in that case as you would simply pay for any tolls when you return the rental.
Travelling on a Toll Road Without a Pass
You may have forgotten to purchase a pass before your trip or you suddenly remembered something important in the next town over. If you travel on a toll road without a pass, a Toll Notice will be sent to the registered operator of the vehicle which includes the cost of the toll plus an administration fee. Failure to pay on time will result in a Penalty Notice exceeding $165.00.
Fortunately, you can avoid any extra fees by simply purchasing a pass within 3 days of your trip or by opening an account with 7 days. If you are renting a vehicle, any toll notices will be sent directly to the rental company and you will be charged for the toll plus any fees as a result of not paying for the initial toll.
Have any other questions?
The traffic laws can seem confusing, especially if you are travelling to Australia for the first time. Contact us today and we will be happy to answer your questions or arrange bookings for a car rental.
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We had a great experience with these guys!! we were just about to miss our flight today and they did everything to help us. They took us to the airport and did the best for us. They charged us exactly what they suppose to charge and we had the bond refund even before to get to the airport. Highly recommended to rent a car with them. Friendly staff, good money for value!
Hi there It was a great experience with ace car rental Vic Park good cars and friendly customer service They gave me a coffee can’t believe that . Definitely going back there, they have good coffees 😁Thanks a lot
I could not fault this company. I hired a Toyota Corolla for a week in January 2019. Their customer service was outstanding. The car was clean and exactly what I had asked for. We were picked up within 10 minutes of collecting our luggage at Perth Airport.The price was very reasonable and competitive. I highly recommend them and thank them for their wonderful service.Wendy SA
First time hiring a car from here can’t possibly express how easy , friendly , helpful and amazing the process was. I had a near new Kia Cerato that was immaculate when I got it and easy to drive. Priced well and they went out of there way to help me . Client for life and will most certainly tell everyone I know that this is the go to place. Thanks heaps Nathan
Great staff and highly organised, had our bus out for us before we arrived. Worked in with us regarding our return time. Owner of the business dropped us off at the airport. Can’t wait to return to Perth so I can use Ace Car Rentals Victoria Park again. Thank you guys.Sophie Curlewis Yass
I could not recommend these guys highly enough. Very reasonable prices compared to others around Perth. Cars are always very clean, and the staff are super friendly. I always use them while Im in Perth and look forward to seeing them again soon.
My experience was incredibly wonderful. I didn’t have to worry about travel and my children loved the car and it was breeze. The customer service exceeds any service I’ve received from a car hire service in the world. I highly recommend this service to everyone! Go directly to ACE RENT A CAR!!! It’s worth it. Lee
The best car rental company I have ever rented with through all my travels- friendly staff, new clean cars and amazing prices (the best in market from my study on pricing in perth). Will hire with them every time Ofcourse!
Awesome! We rented a car for 3 days. Price was cheap for a quality car. Staff very friendly and helpful, couldn’t get a better service! Definetly will go back.Highly recommended to anyone that wants to rent a car.
I arrived in perth on a limited budget only to find my car was still Darwin and another three weeks to arrive,Ace rented myself a hyundai at what must be the lowest priced rental I've ever had,it helped me greatly and didnt hiry my budget to badly and all i had to do was advise by text to continue renting until my car eventually tirnrd up.Highly recommend their services and if stuck again will be the first place to turn to.
6 adults (all 6foot plus) 150kgs of luggage, many kms over 12 days.The imax was perfect drives good clean and so much room for long legs and baggage.Lovely customer service.Will recommend highly to friends and family.
Extremely competitive pricing and great service staff! From the booking enquiries to the physical collection of the car, it has a been great experience throughout. The free shuttle provided to and from Perth Airport is a big big plus! Everyone should really consider Ace for their rentals. Will be recommending to all my friends!
Such an outstanding organization! Everything they promised, they delivered. And the price/value beats every other company I researched to rent a car. I will recommend them to family and friends and will always use their business whenever the need arises. Thank you Ace Rent A Car!
Friendly staff, great service, clean and reliable car. I rented through this company twice in a fortnight, best value on car rental that I could find and a quick and easy booking process both online and over the phone! Would highly recommend and will definitely use this company again myself!!
Came down from England and Just hired a Hyundai for 3 weeks at Perth Albany Victoria Park office of Ace Rent A Car, just a km away from where I was staying. The staff are very friendly and the cost of the 3 weeks was the cheapest in the market with a brand new car. I travelled mostly to the south of Perth down to Albany after a week sight seeing in the area places like Denmark Walpole national park some of the taller trees in Australia, Stirling Range National Park I travelled across the wrist belt to wave rock and back. The car handled the bad roads I travelled North to the Pinnacles in the three weeks. Travelled some 3000 km. I did extra km worth 230$ but instead of charging me extra 0.28$ each km, they saved me the extra buck by only charging a 110$ by changing my km range. Very kind of them. Not greedy and believe in making relationships. Professional and helpful and very good lot of them.I will hire from them always on my trips to Perth and will suggest you all to also hire from them without worries on your holiday.
Booked a car over the christmas period. Everything you could ask for, quick efficient quality service. Although not a big name brand, I will have no worries about using Ace cars again if I ever need a rental car in Perth.
This is one of the best rental car experiences I have had hands down. I walked in and felt right at home. They were upfront about everything and even saved me some money with the miles. I would highly recommend this car company to anyone in Perth. I returned the car and they gave me many options to return. I have rented cars at a lot of places, with a lot of companies, and this one takes the cake.
We have rented a mini bus for 12 days to go around Pinnacles down to the Great Southern Region (Walpole, Denmark), WA. The mini-bus they provided us is almost new, clocking around 130 km. The vehicle is clean inside out. The best per day rate and service in the area! and nothing beats the kind gestures of the boss to discount me for the excess kilometers that I clock! 5/5 due to service, rate and vehicle conditions.
I came to visit Perth from the UK and needed a car ace were highly recommended by friends and they did not disappoint at all.The guys were friendly, knew their stuff and were very helpful nothing was too much trouble.The car was great to drive and comfortable we enjoyed it without any problems at all.The main reason we had them recommended was they are so reasonable and that was also the case.In other word 1st class service I will use again and I recommend to anyone who wants a car
Our car was Cheap and Good quality!!Unfortunately we made a problem by an accident. I didn't speak English well but they tried to understand me and dealt it quick. We had a big holiday. They gave us another car so we can get it. We were very thankful. They're so kind and gentle!!
Great cars along with great service, I choose these guys every time I visit Perth. Easy booking system, Friendly & very helpful staff. All modern, nice, clean vehicles.5 Star !Thanks Ace Rent a Car- See you next year ! ;))
Wow, what an experience! My wife and I pre-booked a van hire today and could not be more satisfied.We only required the vehicle for two separate days, so not exactly a million dollar contract. (Their prices were extremely reasonable) and Commercial Services Director Ajay, completely understood our needs and patiently and professionally took us through the process - all in the space of ten minutes. We have used this company in the past and can't praise them highly enough.The very best customer service!
I really satisfied with ace. Recently i rent a 12seater commuter bus and a hyundai accent. Both are smooth.. Dealing with the staff satisfy me well. I just connect with them via fb messenger.it so easy.once u settle the dealing, they will sent you a quotation email and just click the link given once you have confirmed. Of course i will comeback and rent with them because the vehicles served is very comfortable and smooth.. Thanks ace.. See you again.
Chose Vic Park agency online on basis of reviews and proved to be a very wise choice. Ajay could not have been more helpful both at delivery and upon return. Little Toyoto did the job for two seniors and two big cases. Why stick with the multi-nationals when you can get service (with a smile) and great value from the smaller owner-operators? Many thanks Ace.