Only those persons named as authorised drivers on the Rental Agreement shall be permitted to drive the vehicle(s) supplied under this agreement, and then only if those persons hold a current full drivers licence appropriate for the vehicle at the time that they are driving the vehicle.
The term of the Hire and Vehicle Hire Charges
All rates include GST
The vehicle may not be driven outside the area designated on the Rental Agreement.
If you are wanting to extend your hire with us please phone to extend the rental, and if this is possible we will always oblige. Some vehicles may not be able to be extended due to availability and you will need to check with the particular depot you collected your vehicle from. Vehicle hire charges are non-refundable and non-transferable. In the event that the hirer cancels or voids the agreement, or returns the vehicle earlier than stated in the agreement, no refund applies.
Acceptance of Rental Terms and Conditions
The hirer agrees to be bound by all of the Terms and Conditions of the rental agreement. The hirer acknowledges that he or she is fully and absolutely liable for any excess owing due to damage of the rental vehicle irrespective of fault.
Use of the Vehicle
The hirer must not use or allow the vehicle to be used for the transport of passengers for hire or reward. Only drivers shown on the front of the contract are covered under the terms of the hire contract – unauthorised drivers or underage drivers will void all coverage afforded under the contract.
There is to be no smoking in any of the hire vehicles – if detected a cleaning fee will apply.
Mechanical Issues and Warning Lights
If any warning light appears on screen or if the vehicle requires mechanical attention the driver must stop driving and notify Ace Rent A Car immediately.
The hirer shall not arrange or undertake any repairs or salvage without Ace Rent A Car prior authority except to the extent that repairs or salvage are necessary to prevent further damage to the vehicle or to other property. Ace Rent A Car will not pay for relocation or living expenses due to issues with the vehicle.
Ace Rent A Car gives no express warranties in relation to the vehicle. Certain conditions and warranties are imported by statute, whether Commonwealth or State, which cannot be excluded, restricted or modified, such as those under the Trade Practices Act 1974. Where Ace Rent A Car is permitted to limit its liability under those statutes for breach of any implied condition or warranty, Ace Rent A Car limits its liability to replacement, repair or re-supply of the vehicle. All warranties, conditions and obligations which may otherwise be implied are expressly excluded by this agreement in their entirety.
In the event of an accident the hirer shall notify Ace Rent A Car as soon as practicable possible and gain full details of the other parties and any other witnesses and not admit liability or fault at any stage. The hirer will not allow the vehicle to be towed by a 3rd party or authorise any repairs without the written permission of Ace Rent A Car.
In the unlikely event that an accident occurs and the vehicle becomes unfit to drive, Ace Rent A Car or its agents will make no refund for the unused hire period (including optional cover payment if applicable) and the supply of a replacement vehicle shall be at AceRent A Car sole discretion. Ace Rent A Car shall not be responsible for the cost of transporting the hirer and any accompanying passengers away from the accident location.
Hirer’s Liability for Damage
The hirer is liable for any damage up to the amount specified in the contract irrespective of fault- once fault has been determined then the hirer may be refunded the damage amount if the other party is at fault and has paid all outstanding monies to their insurer. The hirer’s liability for damage applies to each separate accident or incident, not each rental.
Hirer’s Liability for Cleaning Charges
The vehicle is to be returned in a manner that would not require excessive cleaning or de-odorising, the hirer is liable for the total cost of the cleaning.
The hirer is responsible for the cost of fuel used during the hire and the vehicle needs to be returned with the same level of fuel that it left the depot with – otherwise a fee will be charged.
Personal Injury, Personal Property and Storage of Property
Any property or belongings of the hirer are not covered by any Ace Rent A Car insurances the company or its agents will not accept any liability for:
Personal injuries sustained during the rental;
Damage or loss of the hirer’s personal property;
Property belonging to any other person which is carried in the vehicle.
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We found Ace Rent A Car a great company to deal with.Excellent customer service. We really appreciated Ron keeping the office open until we could get there. Would definitely recommend them. :)
Very friendly staff and great service. Helped us out over the Christmas & New Year break whilst our own car was out of commission. Great car and very reasonable price. Would definitely use these guys again if necessary.
No hassle with these guys when we hired a car in October/November 2018. Flexible about changing charging arrangements for excess mileage when we returned the car, having driven further than we thought we would! Thanks :)
Excellent service with a human touch. Very friendly staff. They took the time to have a chat with us and gave us plenty of useful info. Will definitely rent from Ace again the next time we come to Perth.
We had a great experience with these guys!! we were just about to miss our flight today and they did everything to help us. They took us to the airport and did the best for us. They charged us exactly what they suppose to charge and we had the bond refund even before to get to the airport. Highly recommended to rent a car with them. Friendly staff, good money for value!
Hi there It was a great experience with ace car rental Vic Park good cars and friendly customer service They gave me a coffee can’t believe that . Definitely going back there, they have good coffees 😁Thanks a lot
I could not fault this company. I hired a Toyota Corolla for a week in January 2019. Their customer service was outstanding. The car was clean and exactly what I had asked for. We were picked up within 10 minutes of collecting our luggage at Perth Airport.The price was very reasonable and competitive. I highly recommend them and thank them for their wonderful service.Wendy SA
First time hiring a car from here can’t possibly express how easy , friendly , helpful and amazing the process was. I had a near new Kia Cerato that was immaculate when I got it and easy to drive. Priced well and they went out of there way to help me . Client for life and will most certainly tell everyone I know that this is the go to place. Thanks heaps Nathan
Great staff and highly organised, had our bus out for us before we arrived. Worked in with us regarding our return time. Owner of the business dropped us off at the airport. Can’t wait to return to Perth so I can use Ace Car Rentals Victoria Park again. Thank you guys.Sophie Curlewis Yass
I could not recommend these guys highly enough. Very reasonable prices compared to others around Perth. Cars are always very clean, and the staff are super friendly. I always use them while Im in Perth and look forward to seeing them again soon.
My experience was incredibly wonderful. I didn’t have to worry about travel and my children loved the car and it was breeze. The customer service exceeds any service I’ve received from a car hire service in the world. I highly recommend this service to everyone! Go directly to ACE RENT A CAR!!! It’s worth it. Lee
The best car rental company I have ever rented with through all my travels- friendly staff, new clean cars and amazing prices (the best in market from my study on pricing in perth). Will hire with them every time Ofcourse!
Awesome! We rented a car for 3 days. Price was cheap for a quality car. Staff very friendly and helpful, couldn’t get a better service! Definetly will go back.Highly recommended to anyone that wants to rent a car.
I arrived in perth on a limited budget only to find my car was still Darwin and another three weeks to arrive,Ace rented myself a hyundai at what must be the lowest priced rental I've ever had,it helped me greatly and didnt hiry my budget to badly and all i had to do was advise by text to continue renting until my car eventually tirnrd up.Highly recommend their services and if stuck again will be the first place to turn to.
6 adults (all 6foot plus) 150kgs of luggage, many kms over 12 days.The imax was perfect drives good clean and so much room for long legs and baggage.Lovely customer service.Will recommend highly to friends and family.
Extremely competitive pricing and great service staff! From the booking enquiries to the physical collection of the car, it has a been great experience throughout. The free shuttle provided to and from Perth Airport is a big big plus! Everyone should really consider Ace for their rentals. Will be recommending to all my friends!
Such an outstanding organization! Everything they promised, they delivered. And the price/value beats every other company I researched to rent a car. I will recommend them to family and friends and will always use their business whenever the need arises. Thank you Ace Rent A Car!
Friendly staff, great service, clean and reliable car. I rented through this company twice in a fortnight, best value on car rental that I could find and a quick and easy booking process both online and over the phone! Would highly recommend and will definitely use this company again myself!!
Came down from England and Just hired a Hyundai for 3 weeks at Perth Albany Victoria Park office of Ace Rent A Car, just a km away from where I was staying. The staff are very friendly and the cost of the 3 weeks was the cheapest in the market with a brand new car. I travelled mostly to the south of Perth down to Albany after a week sight seeing in the area places like Denmark Walpole national park some of the taller trees in Australia, Stirling Range National Park I travelled across the wrist belt to wave rock and back. The car handled the bad roads I travelled North to the Pinnacles in the three weeks. Travelled some 3000 km. I did extra km worth 230$ but instead of charging me extra 0.28$ each km, they saved me the extra buck by only charging a 110$ by changing my km range. Very kind of them. Not greedy and believe in making relationships. Professional and helpful and very good lot of them.I will hire from them always on my trips to Perth and will suggest you all to also hire from them without worries on your holiday.
Booked a car over the christmas period. Everything you could ask for, quick efficient quality service. Although not a big name brand, I will have no worries about using Ace cars again if I ever need a rental car in Perth.
This is one of the best rental car experiences I have had hands down. I walked in and felt right at home. They were upfront about everything and even saved me some money with the miles. I would highly recommend this car company to anyone in Perth. I returned the car and they gave me many options to return. I have rented cars at a lot of places, with a lot of companies, and this one takes the cake.
We have rented a mini bus for 12 days to go around Pinnacles down to the Great Southern Region (Walpole, Denmark), WA. The mini-bus they provided us is almost new, clocking around 130 km. The vehicle is clean inside out. The best per day rate and service in the area! and nothing beats the kind gestures of the boss to discount me for the excess kilometers that I clock! 5/5 due to service, rate and vehicle conditions.
I came to visit Perth from the UK and needed a car ace were highly recommended by friends and they did not disappoint at all.The guys were friendly, knew their stuff and were very helpful nothing was too much trouble.The car was great to drive and comfortable we enjoyed it without any problems at all.The main reason we had them recommended was they are so reasonable and that was also the case.In other word 1st class service I will use again and I recommend to anyone who wants a car
Our car was Cheap and Good quality!!Unfortunately we made a problem by an accident. I didn't speak English well but they tried to understand me and dealt it quick. We had a big holiday. They gave us another car so we can get it. We were very thankful. They're so kind and gentle!!
Great cars along with great service, I choose these guys every time I visit Perth. Easy booking system, Friendly & very helpful staff. All modern, nice, clean vehicles.5 Star !Thanks Ace Rent a Car- See you next year ! ;))
Wow, what an experience! My wife and I pre-booked a van hire today and could not be more satisfied.We only required the vehicle for two separate days, so not exactly a million dollar contract. (Their prices were extremely reasonable) and Commercial Services Director Ajay, completely understood our needs and patiently and professionally took us through the process - all in the space of ten minutes. We have used this company in the past and can't praise them highly enough.The very best customer service!
I really satisfied with ace. Recently i rent a 12seater commuter bus and a hyundai accent. Both are smooth.. Dealing with the staff satisfy me well. I just connect with them via fb messenger.it so easy.once u settle the dealing, they will sent you a quotation email and just click the link given once you have confirmed. Of course i will comeback and rent with them because the vehicles served is very comfortable and smooth.. Thanks ace.. See you again.
Chose Vic Park agency online on basis of reviews and proved to be a very wise choice. Ajay could not have been more helpful both at delivery and upon return. Little Toyoto did the job for two seniors and two big cases. Why stick with the multi-nationals when you can get service (with a smile) and great value from the smaller owner-operators? Many thanks Ace.